Your privacy is important to Lumen West, LLC (“lumenwest”). This Privacy Policy explains how we collect, use, share, and protect your information when you use lumenwest.com (the “Site”).

lumenwest makes reasonable efforts to protect your personal information. This Privacy Policy describes our practices when you visit our Site, submit forms (e.g., “Request a Demo”), or otherwise interact with us. Our Site is not intended for children under 13, and we do not knowingly collect data from them. If you believe we have, please contact us at hello@lumenwest.com. We may update this Policy from time to time. The “Effective Date” below will show when it was last revised.

Depending on how you interact with us, we may collect:

Provided info: name, email, phone, company, role, and any message you submit.

Device info: IP address, browser, pages visited, and referral data (e.g., UTM).Cookies/analytics: for site performance, security, and marketing.

We use your information to: Provide and improve our services. Respond to demonstration requests and inquiries. Send relevant updates or marketing (you can opt out anytime). Analyze traffic and campaign performance.

We do not sell your data. We may share it with: Vendors to operate our business. Advisors or authorities where legally required. All vendors are required to protect your data and use it only for the services they provide to us.zz

We keep personal data only as long as needed for the purposes above, generally up to 24 months after your last interaction, unless longer retention is required by law. We use reasonable safeguards to protect your data, but no method is 100% secure.

You can opt out of marketing communications at any time by following unsubscribe links or contacting us at hello@lumenwest.com. Depending on your location, you may have rights to access, correct, or delete your data.

We use cookies to improve site experience and measure performance. You can manage cookies in your browser settings, but some site features may not work properly if disabled.

We may update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance.